VoIP Basics

Free in network calling – check.

Save money on long distance calling – check.

Cool new phone – check.

What was that you said? Huh? Do you hear echo? Let me call you back in a minute – check.

VoIP sucks! – check.

Sound familiar? It does to me. Every day I hear these complaints – on phone calls, emails and my new favorite – in tweets. Listen up people – VoIP doesn’t suck – that is if you do it the right way. Deploying VoIP doesn’t require a degree in rocket science, but it does require some common sense and a little friendly advice from your friendly VoIPhead – me.

What Do You Need to Look For in a VoIP Consultant?

Enterprise VoIP Planet is running a series of articles on migrating your business to VoIP. Their most recent article centers around becoming a VoIP consultant, one that specifically deals with the trixbox/Fonality PBXtra solution. In the article, Carla Schroeder mentions two rules that all VoIP consultants should live by:

• Leave the Geek at Home. Sell a Solution, Not a Box.
• Talk Least, Show Most. Build yourself a sleek, attractive demo unit.

Slim advice for sure, but you might be asking yourself what this has to do with selecting a VoIP consultant.

Plenty.

In our first installment of VoIP Basics, we took a look at "What is VoIP?" Today we will explore the nuts and bolts behind VoIP calling to gain a better understanding of "How VoIP Works". In case you missed it,…

This is the first installment of Smith On VoIP Basics, a series dedicated to VoIP Education for the Novice or Beginner. The Smith On VoIP Basics series aims to arm individuals with the knowledge and ability necessary to make informed…